A full assessment of needs will be undertaken prior to starting care.

Our Manager or the Senior Support worker will undertake a comprehensive assessment to determine the specific support needs of the individual, and a clear, collaborative care plan will be written up by both the service user and key worker.

We work with CPD Accredited & Skills for Care endorsed Trainers.

We aim to ensure that all our staff are continually provided with up to date training and we welcome the feedback from our service users and their representatives.

Mission Statement

At Bestfield Care Ltd, we are committed to delivering high-quality, person-centred care and support that empowers individuals to live independent, meaningful, and fulfilling lives.

We work in partnership with the people we support, their families, professionals, and local communities to promote dignity, choice, inclusion, and wellbeing. Through compassionate, innovative, and ethical practice, we strive to reduce inequalities, overcome barriers to independence, and create opportunities for every individual to achieve their full potential.

Our mission is to provide safe, responsive, and outcome-focused support that enables people to live with confidence, dignity, and purpose while remaining at the heart of every decision that affects their lives.

Values Charter

At Bestfield Care Ltd, our values are the foundation of everything we do. They shape our culture, guide our decisions, and influence the way we support individuals, families, colleagues, and communities.

1. Person-Centred Care

We place individuals at the heart of everything we do.

We recognise that every person is unique, with their own strengths, aspirations, preferences, and goals. Our support is tailored to individual needs and designed to promote choice, independence, dignity, and positive outcomes.

2. Dignity and Respect

We treat every individual with compassion, fairness, and respect.

We celebrate diversity, uphold human rights, and create environments where people feel valued, listened to, and supported to be themselves without fear of discrimination or exclusion.

3. Empowerment and Independence

We believe that everyone should have the opportunity to live as independently as possible.

We support individuals to build confidence, develop life skills, make informed choices, and take control of decisions that affect their lives and future.

4. Inclusion and Equality

We are committed to creating opportunities for everyone to participate fully in society.

We promote equality of opportunity, challenge discrimination, and encourage meaningful engagement within families, communities, education, employment, and social networks.

5. Compassion

We care with empathy, kindness, and understanding.

Our approach is supportive, responsive, and trauma-informed, recognising the importance of building trusting relationships and understanding each person's experiences, challenges, and achievements.

6. Integrity and Accountability

We act with honesty, professionalism, and transparency in all that we do.

We take responsibility for our actions, uphold the highest standards of safeguarding and care, and are committed to delivering services that are safe, effective, and accountable.

7. Excellence and Continuous Improvement

We are committed to achieving the highest standards of quality and care.

Through ongoing learning, reflective practice, innovation, and collaboration, we continually develop our services to improve outcomes and ensure we deliver exceptional support for the people we serve.

Our Commitment

We are dedicated to creating a culture where individuals are respected, empowered, and supported to thrive. By living our values every day, we aim to make a positive and lasting difference in the lives of the people we support, their families, and the wider community.

Need Support ?

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We want to help our service users and Young People to realise personal aspirations and abilities in all aspects of their lives.

We achieve this through collaborative support, using the Homelessness Star model, which builds self-confidence alongside the skills needed to become self-reliant. Support focuses on 10 areas:

• Motivation and taking responsibility

• Self-care and living skills

• Managing money and personal administration

• Social networks and relationships

• Drug and alcohol misuse

• Physical health

• Emotional and mental health

• Meaningful use of time

• Managing tenancy and accommodation

• Offending

Speak to us to find out ways we can assist.